Privacy Policy

1. Information We Collect

We collect information you provide directly to us when creating an account, placing an order, or contacting support:

• Contact details such as your name, email address, phone number, and shipping address.
• Payment details (processed securely through encrypted payment gateways).
• Account credentials and shopping history on NOVA Store.

2. How We Use Your Information

We use the collected information exclusively to provide and improve our services, including:

• Processing and fulfilling your orders and handling returns or refunds.
• Sending order updates, shipping notifications, and customer service responses.
• Enhancing store security, preventing fraud, and optimizing user experience.

3. Data Protection & Sharing

We do not sell or rent your personal data to third parties. We only share necessary information with trusted service providers (e.g., payment gateways and shipping partners) solely to complete your transactions under strict privacy standards.

4. Cookies & Local Storage

NOVA Store uses essential cookies and browser local storage to remember your cart items, wishlists, and active session preferences. You can disable cookies in your browser settings at any time.

5. Your Rights & Choices

You have full control over your personal data. You can access, update, or request the deletion of your account and personal details by contacting our support team.